If you're trying to remove photos from your Google My Business page, it's probably for one of two reasons:
a. Photos appear on your Google My Business listing that you did not post or do not like;
b. Or you want to delete a photo you've added.
Either way, Google offers ways to delete (or flag) photos so you can get rid of them.
- Visit Google My Business and sign in to your business account (note: you must be signed in to the same Gmail account you use to manage the account).
- Select the establishment record from which you want to delete a photo.
- Click on Photos on the left side of the window.
- Choose the photo you want to delete.
- Click on the trash can icon in the upper right corner. (This icon will only appear for photos you have added)
Although you are the owner of the business, you do not have the option of directly deleting a photo that a customer uploads to your GMB file.
If a customer has uploaded a photo that you don't like, you can report it to Google for deletion. The process isn't immediate, so be prepared to wait and don't be surprised if Google doesn't delete the photo if it feels it accurately represents your business.
If you would like to know more, please do not hesitate to take our full course on Google My Business as a hotel establishment: https://members.influence-society.com.